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A tiny shopping cart with some cash in it next to a laptop, representing customer retention strategies to try in 2021

Customer Retention Strategies to Try

    Acquiring new customers is only part of the equation for long-term success. Retaining existing customers is equally crucial, as loyal customers are more likely to make repeat purchases, provide valuable feedback, and advocate for your brand. Yet, many businesses struggle with maintaining customer loyalty, often focusing their efforts primarily onCustomer Retention Strategies to Try

    10 Tips for Using Facebook to Market

      Facebook is a great platform to create and spread awareness about your small business. However, getting started with social media can feel overwhelming for small businesses. Below is a list of marketing tips to help you get the most out of Facebook. This is so that you can start promoting10 Tips for Using Facebook to Market

      How to Handle Customer Conversations

        1. Use a Customer-Centric CRM (Customer Relationship Management) If you use a traditional communication process, you can experience problems such as: Choose a customer-centric CRM that has a conversational interface for modern customer relationships. Look for features such as automatically recorded activity and email intelligence that allow you to organizeHow to Handle Customer Conversations

        Best Way to Ask For Customer Feedback

          Talking about improvement and knowing your pitfalls is far from reality unless you live surrounded by critics who point out your shortcomings. You can’t realize the critical aspects that will help you become better. This is why customer feedback is important for your business and the best way to askBest Way to Ask For Customer Feedback

          keyword research tools

          10 Best Keyword Research Tools

            Despite receiving less traffic than more general phrases, the long-tail keywords are correlated with better quality traffic and visitors who are often further along their path of purpose. The good news is that selecting the best long-tail keywords for your website pages is a very straightforward process that is made10 Best Keyword Research Tools